All of our products carry a 100% Satisfaction Guarantee!

If you are not completely satisfied with your purchase, simply return it to us in its original packaging in unused condition within 30 days from date of your invoice and we will gladly send you a refund of your purchase price (excludes shipping). Please include a copy of your  invoice with your return.

If bottle has been opened and used, at least 50% of the contents must be returned in order to qualify for a refund. If multiple bottles of the same item have been purchased, only 1 opened bottle will qualify for a refund. All other bottles must be returned unopened.

On a side note, just to let you know.  We have NEVER had to give a refund on our MSM to a customer who purchased our MSM for personal use.  People love our MSM so much that this guarantee issue has never came up and never had to be used!  I can only hope that we, here at Sunstone Industries, can continue to do our job correctly and efficiently, and continue to have only the absolute highest quality and purest product in the market.

Please note: If you are purchasing for resale, and are ordering in volume (like more than 6 items at a time), there may be a 15% restocking fee involved for returns.  I'm usually a pretty nice guy, and I do deal with people fairly, however, for example, I once shipped a gross (that's 144 bottles) to somebody, and shipped via UPS.  Well, UPS lost the package for awhile, so it took about a week longer than it was supposed to.  The customer decided to return the package, as it took to long to get to him.  Well, to be honest, I didn't think he treated me fairly, so he was charged the restocking fee.  I guess what I'm trying to say is that if you have a good reason for returning a bulk order, then you probably won't be charged the restocking fee, however, if it's not a good reason, well then, what can you expect?  I don't work for free!